No Sound Coming From Panel
The driver their image downloads doesn’t show up as an option. We have to uninstall and delete the software on that driver then reinstall the latest intel display audio driver and it corrects the issue. We were able to successfully install the correct driver. Customer is going to make a new image to use with the G2 PCs with the correct driver and use it for the rest of them
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Sound troubleshooting - is it the panel?
Sometimes the sound from a computer application is muted, volume levels on the computer are low, volume on the computer is not assigned to the LED panel, or a cable is unplugged. There are a myriad of things that may cause someone to report "No ...
Sound is Only Coming Out of 1 Speaker on the Panel
On the panel's sidebar (that allows you to switch to OPS, input, Android, etc.) there is a option that looks like 3 lines (the 4th option from the top). Make sure the volume's balance option is right in the middle at 50 and that will make it to where ...
G2 Panel RS232 Protocol Setting
Please see attached documents for G2 SLIM, RS232 protocol settings.
No Sound
Please try to reset the panel. In order to do this go to APPS on the home screen, go to Settings, System and click "Restart". The panel will then reboot; FYI, it will take longer than usual this is normal.
G2 Panel – Touch Control Not Working
Product(s): G2 SLIM Panel Customer said the touch on the panel was not working on the Android system. Customer also said the touch was not working when a computer with a known good USB cable was plugged in. Possible Resolution: Locate the remote ...