Distorted Video on Android
The panel is a very large android device which by design are mobile devices. On my 75 SLIM in my shop, when I pull up YouTube, the URL will read m.youtube.com meaning the web site checks the type of device the redirects the device to the mobile web site. The mobile version of you tube plays video set for a smaller screen. In the case of the IFP, it shows the same image. However it is supersized. Also known as distorted.
When he is looking at a video from the PC through the Panel he is seeing the video at a higher resolution. Up to 4K depending on the video card and settings in the PC. It will look much better.
Related Articles
G2 SLIM Setting the Boot Channel (Android, OPS, Etc)
By default, the G2 SLIM will boot to the Android screen. If you would like the panel could be set to boot directly to the OPS; follow these instructions to set the panel to open the OPS: Note, these instructions will also work for any other inputs ...
G2 board entirely freezes on the Android side and becomes unresponsive
The G2 board entirely freezes on the Android side and becomes unresponsive. Once the board freezes, the only way to fix the issue is to turn off the power switch on the side of the board. The main circular power button on the front of the board does ...
Sound troubleshooting - is it the panel?
Sometimes the sound from a computer application is muted, volume levels on the computer are low, volume on the computer is not assigned to the LED panel, or a cable is unplugged. There are a myriad of things that may cause someone to report "No ...
Sound is Only Coming Out of 1 Speaker on the Panel
On the panel's sidebar (that allows you to switch to OPS, input, Android, etc.) there is a option that looks like 3 lines (the 4th option from the top). Make sure the volume's balance option is right in the middle at 50 and that will make it to where ...
G2 Panel – Touch Control Not Working
Product(s): G2 SLIM Panel Customer said the touch on the panel was not working on the Android system. Customer also said the touch was not working when a computer with a known good USB cable was plugged in. Possible Resolution: Locate the remote ...